Welcome to the Twelve31 Brands Customer Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system for our websites. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

You can also call our toll free number 800-971-3270 for support from 9:00 am to 5:00 pm M-F. 

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.

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