Welcome to the Twelve31 Brands Customer Support Center


In order to streamline support requests and better serve you, we utilize a support ticket system for our websites. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

You can also call our toll free number 800-971-3270 for support from 9:00 am to 5:00 pm M-F. 

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Please Wait!

Please wait... it will take a second!