Welcome to the Twelve31 Brands Customer Support Center
In order to streamline support requests and better serve you, we utilize a support ticket system for our websites. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
You can also call our toll free number 800-971-3270 for support from 9:00 am to 5:00 pm M-F.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.